F.A.Q.

Getting Started

How do I create a Maids 2 Order Account?

When you book service an account is automatically created for you.  Simply set up your account, choose your password, and BOOM you’re ready to go!

Do you service my area?

If you’re within the Inland Empire area, absolutely. If we can reach your home within 45 Minutes of Corona, CA you’re in like Flynn! : -)

How much will it cost?

We price based on the number of bedrooms and bathrooms in the home. Select the number and the price is shown instantly on the website

Do you bring your own cleaning supplies, products and equipment?

We bring our own cleaning supplies but please let us know if you have any special requests and we would be happy to accommodate you if possible. Alternatively, we can use green products if you would prefer. Please let us know if you would prefer green cleaning services so we can plan for this.

Can I request special tasks or extras?

Sure thing. Simply respond to your confirmation email or log into your account and add any comments you would like to be applied to your service

Manage Your Account

How do I login into my account?

You can login into your account here: Maids 2 order login

How do I change my address?

Log into your account and update your address in your upcoming booking. Alternatively you can can give us a call and we will update your address for you.

How do I change my credit card?

Log into your account at https://maids2order.launch27.com/login and update your card on file. Your new card will automatically be noted as your default card.

How do I book my first appointment?

Simply go to our booking form and schedule your appointment online. Alternatively you can give us a call if there are any issues at all.

Trust & Safety

Can I trust my cleaning professional?

All of our folks are interviewed and pass a nationwide detailed background check. Only about 10% of the people that apply end up working as a Maids 2 Order certified cleaner.

What happens if something goes wrong during my appointment?

If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there to take care of it. That’s our promise to you!

Is my billing information kept safe and secure?

We have three levels of security in place. First off our booking page is protected by extended validation ssl. Secondly our booking form has it’s own layer of 256 bit security. Third, credit card transactions are processed by stripe and is layered on their own 256 security protocol. In addition, no credit card numbers are stored in our system (only a token that allows us to charge the card). Rest assured we take security very very seriously.

Do the cleaning professionals go through a background check?

Yes they do. We run a detailed nationwide background check on all applicants as the last step in our pre-screening process

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